Need Password Assistance?
 
No Problem. Please enter your e-mail address below and press submit. Then check your e-mail for a message that includes a link to change your password.  

The e-mail will come from aals@aals.org, so be sure to add that address to your address book and ‘safe senders’ list so the e-mail containing your password doesn’t end up in your spam folder.

 

We'll send you an email with a link you can click to reset your password.

FAQ

Why haven’t I received the e-mail?

The e-mail should be sent immediately but it may take up to several hours due to network traffic. To ensure the e-mail containing your password does not end up in your spam folder, add ‘aals@aals.org’ to your address book and ‘safe senders’ list.

Why does it say “E-mail address not found in database”

It is possible that we might not have a valid e-mail address for you. E-mail dltsupport@aals.org and we will update or create your record.

Why does it say ‘duplicate e-mail address found’?

We probably have your record listed twice in our database. E-mail dltsupport@aals.org and we will correct the problem ASAP.

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