Outcomes, Measures, and Reflections: Moving Student Services Towards the Continuous Improvement Ideal

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Session Type: Section Programs

Session Capacity: N/A

Hotel: Marriott Wardman Park Hotel

Room: Marriott Ballroom Salon 3

Floor: Lobby Level

This three-part interactive workshop will focus on identifying learning outcomes for student services departments, providing categories of tools that might be used to measure specific outcomes; and aiding participants in constructing individual curriculum maps unique to their programs and desired outcomes.

By the end of the workshop, participants will

·        Be able to construct learning outcomes;

·        Have a list of possible outcomes they can adapt to the particulars of their programs;

·        Be familiar with the range of options for assessing their outcomes;

·        Have a list of possible measures for the outcomes the group has identified;

·        Be able to construct a curriculum map; and